Legal Documents

299k's Terms & Conditions — Complete Usage Guidelines

Please read these Terms & Conditions carefully before using the 299k platform. They outline your rights, responsibilities, and the conditions governing our services.

Last Updated: January 2026
Language: Bengali
Reading time: 10–15 minutes

Key Highlights of the Terms & Conditions

Here's a quick overview of the key points before you dive in

Eligibility Requirements

You must be at least 18 years old to use 299k. Only one account per person is allowed using your own details. Providing false information may result in account termination.

Deposits & Withdrawals

The minimum deposit is ৳50, and withdrawals are typically processed within 30 minutes to 24 hours. Pending KYC verification may cause withdrawal delays.

Bonus Terms and Conditions

Each bonus comes with its own wagering requirements. While a bonus is active, all bets must comply with its terms. Misuse of bonuses may result in account suspension.

Security & Privacy

Your personal information is protected with SSL encryption. No data is shared with third parties. See our Privacy Policycan be found at .

Prohibited Activities

Operating multiple accounts, bonus manipulation, use of automated betting software, and any activities related to money laundering are strictly prohibited.

Dispute Resolution

For any complaints or disputes, please contact our 24/7 support team in the first instance. If the issue remains unresolved, follow the platform's formal complaints procedure.

Last updated: January 2026
01

General Introduction & Acceptance

These Terms and Conditions apply to the 299k platform (https://299k.ws) and all associated services. By using the 299k website or mobile app, you are deemed to have fully accepted these Terms and Conditions.

299k is an internationally licensed online betting and gaming platform serving users in Bangladesh and around the world. However, residents of countries where online betting is prohibited by law are not permitted to use this platform.

These Terms and Conditions form a legal agreement between you and 299k. Please read this document carefully before using the platform. If you have any questions, contact our Help Centerto get in touch.

299k reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms. We recommend checking this page regularly.


02

Account Registration & Eligibility

To open an account with 299k, you must provide accurate and complete personal information. Operating more than one account is strictly prohibited.

Information required at registration:

  • Full name (as per National ID or passport)
  • Date of birth (to verify you are 18 or over)
  • Active mobile number (required for OTP verification)
  • Email Address
  • Residential Address

Accounts created with false or incomplete information may be terminated at any time and balances may be forfeited. Account holders are solely responsible for the security of their accounts.

Never share your login credentials with anyone. If you suspect unauthorized access to your account, contact our support team immediately.


03

Age Verification & KYC Process

299k strictly follows an 18+ policy. We reserve the right to verify your age at the time of registration or before processing any withdrawal. The following documents may be required as part of the KYC (Know Your Customer) process:

  • Scanned copy of National ID (NID) or passport
  • Proof of current address (utility bill or bank statement)
  • Proof of mobile banking account ownership

Withdrawals may be temporarily held until KYC verification is complete. The verification process is typically completed within 24–48 hours.


04

Deposit & Payment Policy

299k supports deposits via popular mobile banking methods including bKash, Nagad, and Rocket. The following terms apply to all deposits:

  • Minimum deposit amount: ৳50
  • Maximum daily deposit limit: determined by your account level
  • Deposits are typically credited to your account instantly
  • No processing fee is charged on deposits
  • Only payment methods registered in your own name may be used

Deposits from third-party accounts are strictly prohibited. Any such transactions detected will be reversed and the account may be subject to investigation.

299k reserves the right to decline or delay any deposit that appears suspicious. For more details, please refer to our Financial Transactions View page.


05

Withdrawal Policy & Process

299k is committed to ensuring fast and secure withdrawals for all users. The following conditions apply to all withdrawal requests:

  • Minimum withdrawal amount: ৳100
  • Standard processing time: 30 minutes to 24 hours
  • Withdrawals can only be made to verified payment methods
  • KYC verification is mandatory before your first withdrawal
  • Withdrawal requests can be cancelled before processing begins

Bonus balances cannot be withdrawn directly — the applicable wagering requirements must be met first. Once fulfilled, any winnings derived from the bonus become withdrawable.


06

Bonus & Promotion Terms

299k offers a variety of bonuses and promotional offers. Each bonus has its own terms, which are outlined in the respective bonus description. General bonus terms are listed below:

Welcome Bonus:

  • New members will receive a bonus on their first deposit
  • A minimum deposit is required to qualify for a bonus
  • Wagering requirement: 10–30x the bonus amount (varies by bonus type)
  • Bonuses that are not used before their expiry date will be forfeited

Reload Bonus & Other Promotions:

  • Weekly and monthly reload bonuses are available to selected members
  • Referral Bonus is available when you invite a friend to 299k
  • Special event bonuses (e.g., IPL, World Cup) are offered under separate terms and conditions

Bonus abuse — such as claiming bonuses across multiple accounts or bonus farming — will result in the cancellation of all bonuses and associated winnings, and may lead to permanent account closure.


07

Betting Rules & Outcome Determination

All betting activity on 299k is governed by specific rules. Once a bet is accepted, it generally cannot be cancelled, though there are certain exceptional circumstances under which a bet may be voided.

  • The odds displayed at the time a bet is placed are final — subsequent changes do not apply
  • If an event is cancelled or suspended, the bet is voided and the amount is refunded
  • 299k reserves the right to void bets placed at clearly erroneous odds
  • Bets linked to match-fixing or fraudulent activity will be voided
  • 299k reserves the right to make final decisions on bets affected by technical failures during live betting

Separate rules may apply for different sports events. For more details, visit our Sports Events View page.


08

Prohibited Activities & Consequences

The following activities are strictly prohibited on the 299k platform. Violations may result in immediate account suspension and forfeiture of any remaining balance:

  • Operating multiple accounts under the same identity
  • Bonus Manipulation or Bonus Farming
  • Use of automated betting bots or software
  • Money laundering or suspicious financial activity
  • Operating an account under a false identity
  • Attempting to hack or gain unauthorised access to the platform's systems
  • Harassing or defrauding other users

If you believe an incorrect decision has been made against you, please contact our Help CenterYou have the option to appeal via . We investigate every complaint impartially.


09

Limitation of Liability

299k provides its services on an "as is" basis. While we strive to ensure uninterrupted service, technical issues, maintenance, or third-party factors may occasionally cause disruptions.

  • 299k is not liable for bets missed due to internet connectivity issues
  • 299k does not accept full liability for delays caused by third-party payment gateways
  • 299k is not liable if account credentials are compromised due to the user's own negligence
  • 299k is not liable for service disruptions caused by force majeure events such as natural disasters or cyberattacks

10

Responsible Gaming Policy

299k believes that betting is a form of entertainment, not a source of income. We care deeply about the wellbeing and safety of our users, which is why we provide the following tools:

  • Deposit Limits — set daily, weekly, and monthly limits
  • Betting Limit — controls the maximum bet amount allowed at any given time
  • Self-Exclusion — temporarily suspending your account for a set period
  • Cooling-Off Period — take a short break from betting
  • Reality Check — session reminders at regular intervals

If you or someone you know is struggling with a gambling problem, please reach out to our Responsible Gaming Visit the page. Our team is always ready to assist you.

Remember — only bet with money you can afford to lose without affecting your daily life. Never bet with borrowed money or your savings.


11

Changes to Terms & Conditions and Notices

299k reserves the right to partially or fully amend these Terms & Conditions at any time. For significant changes, we will notify you in advance via email or an on-platform notice.

  • The effective date of any changes will always be stated on this page
  • Continued use of the platform after any changes means you accept the updated terms
  • If you object to any changes, you may request to close your account
  • It is your responsibility to check this page regularly

12

Contact & Support

If you have any questions or need clarification regarding these terms and conditions, please get in touch with us. Our support team is available 24/7, seven days a week.

  • Live Chat: Available directly from any page on the platform
  • Email: support@299k.ws
  • Help Centre: Help Center Visit
  • FAQ: For answers to common questions FAQ Page View

These Terms and Conditions were last updated in January 2026. Our Privacy Policy and Responsible Gaming policy is also considered part of these Terms and Conditions.

Bet responsibly and safely at 299k

Done reading? Register now and start your journey on Bangladesh's most trusted betting platform.

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