Legal Documents

299k's Privacy Policy — Your data is safe with us

Your security is our top priority at 299k. We are fully transparent about what data we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026
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Reading time: 8–12 minutes

How We Protect Your Privacy

Here's a quick overview of the key points before you read the full policy

Encrypted Data Storage

All your personal data is secured with 256-bit SSL encryption. Third parties have absolutely no access to this information.

Your data is never sold

299k never sells or rents your personal information. Data is used solely for the purposes necessary to provide our services.

Your Information, Your Control

You can request to view, correct, or delete your information at any time. You have full control over your data.

Cookie Transparency

We are clear about what cookies we use and why. You can disable non-essential cookies at any time.

KYC Data Protection

NID or passport details provided during identity verification are used solely for the verification process and are stored securely.

Marketing Opt-Out

You can opt out of promotional emails or SMS at any time. We don't believe in sending unwanted marketing communications.

Last updated: January 2026
01

Introduction & Scope

Welcome to the 299k (https://299k.ws) Privacy Policy. This policy explains what information we collect about you when you use our website, mobile app, or any of our services — including how that information is used and kept secure.

299k is a licensed online betting and gaming platform. We believe transparency is the foundation of trust. That is why our privacy policy is written in plain, straightforward language — so you always know exactly what happens with your data.

By using the 299k platform, you are considered to have accepted this Privacy Policy. This policy is part of our Terms & Conditionstogether.

This privacy policy applies solely to the 299k platform. For the privacy practices of any third-party websites or services, please refer to their own documentation.


02

What information we collect

When you create an account and use our services at 299k, we collect various types of information. This data falls into two main categories — what you provide directly and what we collect automatically.

Information you provide directly:

  • Full name and date of birth (collected at registration)
  • Mobile number & email address
  • Residential address and nationality
  • National ID or passport number (for KYC verification)
  • Mobile banking number (bKash, Nagad, Rocket, etc.)
  • Messages and complaints sent to the support team

Information collected automatically:

  • Device information (model, operating system, browser)
  • IP address and approximate location
  • Platform activity logs (login times, bet history)
  • Cookies & Session Data
  • Referral source (how you found 299k)
Data Type Reason for Collection Retention Period
Identity Information Account Creation & KYC Up to 5 years after account closure
Financial Information Payment Processing As required by legal obligations
Transaction History Audit & Accountability Minimum 7 years
Device & Log Data Security & Fraud Prevention 90 days to 1 year
Marketing Preferences Sending relevant offers Until you opt out

03

How We Use Your Information

299k uses your information only for legitimate purposes. We never use your data in an unauthorized manner or against your interests. The primary use cases are:

  • Account Management: To create, maintain, and secure your account.
  • Payment processing: To process deposits and withdrawals securely.
  • Identity Verification: To verify your age and prevent fraud.
  • Service Improvement: Behavioral analysis to improve your platform experience.
  • Customer Support: To handle your questions and resolve any complaints.
  • Legal Compliance: To meet regulatory requirements.
  • Promotional Communications: To inform you of bonuses and offers, with your consent.
  • Security: To detect and prevent suspicious activity.

299k never uses your data for political purposes, personal profiling, or against your interests. Any suspected misuse of your data should be reported directly to our Help Centerat.


04

Data Sharing & Disclosure Policy

299k does not sell, rent, or commercially distribute your personal information. However, your data may be shared in certain specific circumstances:

Trusted service partners:

Limited data is shared with select third parties for payment processing, identity verification, and technical services. These partners may only use your data for the purposes specified in our agreements with them.

Legal Obligations:

We are legally obligated to provide information when required by court order, government directive, or regulatory authority. In such cases, we share only the minimum information necessary.

Anti-Money Laundering (AML):

In compliance with international AML regulations to combat financial crime, details of suspicious transactions may be reported to the relevant authorities.

We never sell your data to advertisers, data brokers, or any commercial entity. This commitment is a core principle at 299k.


05

Cookie Policy & Tracking Technologies

The 299k platform uses cookies and similar technologies to operate smoothly and enhance your experience. Cookies are small text files stored in your browser.

Types of cookies we use:

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your language, theme, and preferences.
  • Analytics Cookies: To understand platform usage statistics (Google Analytics).
  • Marketing Cookies: To show relevant ads and offers (with your consent).

You can disable non-essential cookies through your browser settings. However, disabling essential cookies may cause certain features to stop working properly. For more details on managing cookies, please refer to our Help Center View.


06

Data Protection Measures

299k follows industry-standard security practices to protect your information. Our technical and organizational security measures are outlined below:

  • All data transmissions are secured with 256-bit SSL/TLS encryption
  • Database encryption — stored data cannot be read without authorization
  • Two-factor authentication (2FA) is available on all accounts
  • Regular security audits and penetration testing
  • Restricted access policy — only authorized personnel can access your data
  • 24/7 security monitoring and suspicious activity detection system
  • Regular backups and disaster recovery planning

No data transmission over the internet is completely secure. However, we take every measure to ensure maximum protection. Keep your password strong and never share it with anyone. If you notice anything suspicious, please contact our support team let us know.


07

Your Data Rights

299k respects your rights over your information. You may exercise the following rights at any time:

  • Right to Access: You can find out what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your data under certain circumstances.
  • Right to Portability: You may request a copy of your data in a structured, readable format.
  • Right to Object to Processing: You may object to your data being used for marketing purposes.
  • Right to Withdraw Consent: You may withdraw your consent to data processing at any time.

To exercise these rights, please contact our Help Centervia. We typically respond within 30 days. Please note that certain data may need to be retained for a specified period due to legal obligations.


08

Third-Party Services & Links

The 299k platform uses certain third-party services and may contain links to external websites. These third parties have their own privacy policies, which are beyond 299k's control.

Third-party services we use:

  • Payment gateways (bKash, Nagad, Rocket — each operating under their own policies)
  • Identity verification services (for the KYC process)
  • Web analytics (Google Analytics — data is anonymized)
  • Game software providers (for casino games)

Every third-party service provider operates under a data protection agreement with us and may only use your information for the purposes specified in that agreement.


09

Children's Privacy Protection

299k is an adult betting and gaming platform. We do not knowingly collect or store personal information from anyone under the age of 18.

  • Age verification is mandatory at registration
  • Date of birth is verified during the KYC process
  • Any account found to belong to a minor is immediately suspended
  • All deposited funds are refundable

If you become aware that a minor is using a 299k account, please Help Centerimmediately. We will treat the matter with the utmost seriousness.


10

Privacy Policy Updates

299k reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you via email or an on-platform notice.

  • The date of any change will always be noted at the top of the page
  • A minimum of 14 days' notice will be given before any significant changes take effect
  • Continued use of the platform after any changes constitutes acceptance of the updated policy
  • Previous versions are available upon request

11

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. Our data protection team is ready to help with any queries you may have.

  • Live Chat: Available directly from any page on the platform (24/7)
  • Email: privacy@299k.ws
  • Help Center: Help Centre page Visit
  • For answers to common questions FAQ Page View

This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming to be read alongside this policy. Last updated: January 2026.

Bet with confidence at 299k

We are fully committed to protecting your privacy and personal data. Register now and enjoy a secure betting experience.

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